Accessibility Statement

Status of the declaration (June 01.08.2025, XNUMX)

• The North Sea spa Borkum GmbH is committed to making its website accessible in accordance with legal requirements.

  The basis for this is in particular:

  • the Lower Saxony Disability Equality Act (NBGG),

  • credentials for Barrier-Free Information Technology Ordinance (BITV 2.0),

  • the Accessibility Improvement Act (BFSG), where applicable,

  • as well as those Directive (EU) 2016/2102 on barrier-free access to the websites and mobile applications of public bodies.

  The specific technical measures are based on the guidelines of the Web Content Accessibility Guidelines (WCAG) 2.2, conformity levels A and AA.

  This accessibility statement applies to the website of the Nordseeheilbad Borkum GmbH.

  Status of accessibility

  This website is partly barrier-freeSome requirements of the above-mentioned legal bases are currently not fully met. The North Sea spa Borkum GmbH strives to gradually reduce existing barriers.

  Non-accessible content

  a) Documents
  • Some embedded PDF, Word and other documents are not accessible (lack of structure, lack of alternative text, complex tables).
  • Documents from third parties (e.g. ministries, organizations) are often not accessible.

  b) Images and structure
  • Alternative text for graphics and objects is sometimes missing.
  • On some pages, headings are not in the correct order.

  c) Videos and audio content
  • Some embedded videos and audio files do not have subtitles or audio descriptions.
  • Older content was created before the guidelines were introduced and will be gradually adapted.

  d) Technical barriers
  • Embedded iFrames (e.g. maps, external content) do not always have meaningful titles.
  • Some of the CAPTCHA systems used do not have an accessible alternative.
  • If the text is enlarged too much, display problems (overlays) may occur.

  e) Simple language
  • It is not possible to provide all content in simple language due to the complexity of some of the content.
  • However, we strive to present the information as clearly as possible.

  f) Disproportionate burden
  According to Article 5 of EU Directive 2016/2102, it is currently not possible to provide all older documents and videos in a fully accessible manner due to a disproportionate burden. New content will generally be created in an accessible manner.

  Preparation and review of this declaration

  This statement was created on September 01.08.2025th, XNUMX.
  The accessibility check was carried out by a Self-assessment (manual tests with different browsers and keyboard navigation) as well as additional automated tests.

  5. Feedback and contact information

  If you notice any deficiencies in compliance with accessibility requirements or if you require content that is not accessible, please contact us. We will provide you with the requested information in an accessible format wherever possible.

  Contact:

  North Sea spa Borkum GmbH
  Goethestraße 1
  26757 Borkum

  Telephone: 04922 / 933-0
  Fax: 04922 / 933-149
  Email: info@borkum.de

  arbitration procedure

  If you are not satisfied with the response provided via the contact option above, you can contact the arbitration board pursuant to Section 9d of the NBGG (Federal Act on Accessibility). The arbitration board is responsible for resolving disputes between people with disabilities and public authorities in the state of Lower Saxony regarding accessibility.

  Arbitration Board at the State Commissioner for People with Disabilities in Lower Saxony

  Telephone: 0511 / 120-4010

  Email: conciliation office@ms.niedersachsen.de

  The arbitration process is free of charge, and no legal counsel is required.